About Our B2B Services
At Charmanty, we specialize in partnering with salons, retailers, and distributors to provide high-quality human hair wigs.
Our B2B services are designed to help your business flourish with competitive pricing, custom options, and dedicated support.
Contact Us
Dedicated Support
Our dedicated B2B support team is here to assist you every step of the way.
Contact us for any questions or further assistance.
Contact Info:
Tel: +1 (770) 769 - 5077
Email: hello@charmanty.com
FREQUENTLY ASKED QUESTIONS
Can't find your question? Please contact us with email hello@charmanty.com, we will get back to you within 24 hours.
How are B2B users different from regular users?
The B2B account is designed for corporate customers, offering special features such as bulk purchase discounts, exclusive customer service support, and customized order services.
How do you ensure the security of my business information?
We use advanced encryption technology to protect your business information and promise never to disclose your data to third parties. Please refer to our Privacy Policy for details.
Do you offer special pricing for bulk orders?
Yes, we offer special pricing for bulk purchases to businesses and resellers. Please contact our sales team at hello@charmanty.com for a detailed quote based on the quantity and product specifications.
What is the delivery time for B2B orders?
Delivery time depends on the size of the order, product inventory and delivery destination. Generally, it takes 3-7 business days for US orders and 7-14 business days for orders from other countries. Please check with your account manager for the exact time.
What if I receive a faulty item?
Please contact our customer service within 7 days after receiving the item and provide relevant evidence (e.g. photos). We will arrange a return or refund depending on the situation.
Can businesses get exclusive products or customization options?
We offer exclusive products and customization options for business clients, including unique styles, colors, and private labeling opportunities. Discuss your specific needs with our B2B sales representatives to explore how we can best support your business.
Is there a minimum order quantity for B2B clients?
Yes, our B2B orders typically require a minimum purchase quantity. The minimum varies depending on the product and customization level. Please contact our sales team for more details.
How do I become an authorized distributor of your products?
To become an authorized distributor, please submit an application through our website or contact our business development team. We review each application to ensure that potential distributors align with our brand values and market strategy.
What support do you offer to your business partners?
Our business partners receive dedicated support from our team, including promotional materials, product training, and priority customer service to ensure successful collaboration and mutual growth.